SoftOne Technologies: Innovative, Customizable and Scalable Cloud Solutions

Yannis Karatzikos, Advisor to the Management and Member of the BOD

The advent of the cloud was one of the watershed moments in software technology. There are plenty of companies that offer ERP and CRM solutions that leverage the cloud but lack some of the key features like flexibility and customizability. However, SoftOne Technologies, an Athens-based company, is an exception that provides cloud-based ERP and CRM solutions that are highly customizable and flexible. Dishing out web services, web applications and mobile applications, the company products change to exhibit great versatility. Featuring an intuitive UI that puts user experience at the forefront, also integrating intelligent process automation, machine learning and artificial intelligence capabilities, SoftOne’s Cloud solution provides customers with outstanding business benefits. The Soft1 platform is one of the few which is entirely compatible with most online banking platforms. "Our platform is innovative, scalable and grows along with the various needs of our clients," asserts Yannis Karatzikos, Advisor to the Management and Member of the BOD.

Implemented on the Microsoft Azure infrastructure and utilizing a scalable, flexible design comprised of multiple services the Soft1 Cloud solution is highly efficient. Customers can be up and running in minutes as the platform uses a one-click technology which saves a vital amount of time. The ERP cloud platform of SoftOne Technologies is a purely SaaS solution, utilizing the full value proposition of the cloud and is highly configurable, needing minimal investment and resources.

Our platform is scalable and grows along with the various needs of our clients

Operating on the highly advanced data centers of Microsoft Windows Azure Platform, the Soft1 Cloud ERP has a top-notch infrastructure and watertight security. Soft1 Cloud ERP features a highly innovative enterprise mobility solution that enables secure and reliable operation of the desired Soft1 ERP's functionality from anywhere, with any device. It is specially designed for the mobile generation of users, as it provides an authentic mobile user experience that requires little to no training at all.

Further, the company has a cloud CRM solution that aids business professionals to establish closer connections with customers and grow dynamically. Offering great mobility and real-time functionality, the cloud CRM solution helps users to bolster existing relationships and create sales opportunities from virtually anywhere. Campaigns management, SMS campaigns, customer database management, customer questionnaires and surveys management are some of the key features offered by SoftOne Technologies' cloud CRM solution. The offering also enables executives to efficiently leverage data for resolving support issues and efficiently manage orders, payments, leads and sales opportunities. Thus, it offers superior customer experience through the mobile workforce and lets users stay ahead of their competition.

SoftOne Technologies has helped many clients achieve their targets and goals. One such client was Prime Ltd, a large shipping company that had approached SoftOne Technologies. Upon engagement with SoftOne Technologies, they moved most of their services to the cloud and unified most of their operations on the ERP platform. Ultimately, the client was able to achieve automation in their processing and drastically save time and cut costs.

The vision exhibited by the company for geographical expansion and technological advancement is unrivaled. SoftOne Technologies is currently located in Greece, Cyprus, Bulgaria and Romania, and aims to expand its footprint in Central and Eastern Europe. Apart from geographical expansion, the firm also looks ahead to create a robust business transformation platform and indulge deeper into machine learning and AI. The firm also has extensive connections with Gmail, Microsoft 365 and various top banks. With a significant number of industries served, its flexible and innovative solutions, SoftOne Technologies steers clear of its competition.