Optimize My Day: Oversee Operations with a Single Cloud-based Solution
Frank Klomp, CEO
From cutting down overheads to lowering the margin of error, the challenge of attaining business efficiency lies in delivering experiences to users than merely offering a service. To address this predicament, Optimize My Day (OMD) brings forth a portfolio of solutions integrated with an insight, supporting clients in strategising tour planning, mobile order management, field services, and sales management processes. The company’s OMD Go is optimally suited for a wide array of services, akin to the planning of customer visits and optimised route planning operations, wherein dispatchers or coordinators can plan and streamline the scheduling of activities in field services and mobile order management. With a powerful cloud-based data visualization, optimised routes and schedules and OMD’s Operational Dashboard that provides real-time data analytics, OMD Go drives a result-oriented success strategy for organisations of all sizes.
OMD Go’s planning algorithms are based on the “balanced scorecard” concept, which unites strategy and implementation. The algorithms consider multiple factors when calculating the best-possible tour plan and visit-order for the client. The Operational Dashboard comprises unique features such as real-time analysis of relevant business indicators (KPI’s)–count of notes by the driver or technician, canceled tasks, rebooked tasks, deliveries or customer signature ratio and more. The dashboard interface allows the definition of thresholds that are highlighted with specific colors to identify critical KPIs.
Further, each KPI is constantly updated, and users can view additional details of summarized counts for a specific set of resources and time range. OMD Go is also efficient in scheduling a new urgent breakdown visit. “OMD Go is particularly suited for planning large teams and has helped customers to plan activities very efficiently by leveraging the support of intelligent algorithms and responsive planning functionalities,” adds Frank Klomp, CEO of OMD. OMD Go provides a calculated overview of cost components along with the bonus functionality to add or remove various constraints akin to calculating options. Moreover, OMD Go is a cost-effective, easy-to-implement solution that integrates with existing IT infrastructures seamlessly.
OMD Go is particularly suited for helping out customers in planning their business activities efficiently by leveraging the support of intelligent algorithms and responsive planning functionalities
Likewise, the OMD Mobile workforce solution—the mobile extension to the OMD online services—also comes with a robust mobile toolset capable of running on both Android and iOS. OMD Mobile is well-suited for both larger organisations with several legal entities and companies with a smaller set of mobile workers. By utilising OMD’s cloud infrastructure, clients have been able to cut down overheads and financial expenditure significantly. Enterprises from various industry verticals prefer to avail OMD Go services, owing to its ability to consistently remove bottlenecks, explore optimisation potential at an early stage, and respond to malfunctions. This technical prowess has been the differentiating factor for clients across several verticals. Case in point: Waterlogic, Deutsche Prüfservice, and CWS have experienced significant business-growth after rolling out OMD Go, thus exemplifying the flexibility and merits of OMD’s offerings.
Additionally, OMD provides sandboxed environments, in which customers can calculate scenarios from their historical records or future data. It allows them to analyze the potential impact of changing parameters, workload, and resources without disturbing the current production environment. For sales and technical teams, OMD’s management solution is strengthened with feature sets that enhance the versatility of its cloud-based suite of solutions. Klomp says, “Planning is supported with background jobs, calculating efficient routes for the days ahead based on visit frequency and pre-planned visits. Essentially, our customer’s staff can accept or move these trips and document all visits in a standard way, going forward.”